Banks must treat fraud victims fairly, says ombudsman service - The News
The News |
Banks must treat fraud victims fairly, says ombudsman service
The News Banks should not brush off their customers as being 'grossly negligent' just because they have fallen victim to a scam, the financial ombudsman has said. Caroline Wayman, chief ombudsman and chief executive of the Financial Ombudsman Service (FOS), ... Banks are being warned to stop dodging payouts for fraud victims by unfairly blaming customers for being 'negligent' Bank scam victims 'shouldn't be blamed for money lost' Stop accusing fraud victims, financial ombudsman tells banks |
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