Universal credit IT system 'broken', whistleblowers say - The Guardian
The Guardian |
Universal credit IT system 'broken', whistleblowers say
The Guardian Universal credit is so riddled with design flaws and process faults that it is practically guaranteed to generate mistakes and delays that would push vulnerable benefit claimants into hardship, according to whistleblowers. NHF calls for housing associations to play larger role in Universal Credit roll-out 'Significant number' find it difficult to claim benefit |
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