Universal credit IT system 'broken', whistleblowers say - The Guardian
The Guardian |
Universal credit IT system 'broken', whistleblowers say
The Guardian Whistleblowers say errors in the 'cobbled-together' system have led to benefit payments being delayed for weeks. Photograph: PA. Universal credit is so riddled with design flaws and process faults that it is practically guaranteed to generate mistakes ... 'Significant number' find it difficult to claim benefit People On Universal Credit 'Battle Complex System To Prove Need For Extra Payments' Claimants struggling with online benefit applications |
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