Universal credit IT system 'broken', whistleblowers say - The Guardian
The Guardian |
Universal credit IT system 'broken', whistleblowers say
The Guardian Universal credit is so riddled with design flaws and process faults that it is practically guaranteed to generate mistakes and delays that would push vulnerable benefit claimants into hardship, according to whistleblowers. People On Universal Credit 'Battle Complex System To Prove Need For Extra Payments' Claimants struggling with online benefit applications |
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